Shipping
All orders are shipped directly from our factory warehouse in Chula Vista, California. If you paid for standard ground shipping (USPS Priority, FedEx Ground, UPS Ground) or qualified for free shipping, your order will ship within 2 to 7 business days (excluding weekends and major US holidays). If you paid for expedited shipping and placed your order before 12 PM (Pacific Time) Monday through Friday (excluding major US holidays), your order will ship the same day. For orders with expedited shipping placed after 12 PM (Pacific Time) Monday through Friday (excluding major US holidays), your order will ship the following business day.
Your tracking number will be emailed from Shipping@DrClarkStore.com as soon as your order is shipped.
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Returns
You can return any unopened or unused product within 30 days on the date on your invoice. Simply send the item back with a copy of your invoice. If you are unhappy with any consumable product, you may return an open item for a refund as long as at least 50% of the original contents remain and the return is done within 30 days of the date on your invoice.
Please report any overages, shortages, or damages within 10 days of receiving your order.
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